We've just released a couple of little improvements to our Shopify importer to better handle refunds when they occur.

If you now issue a refund for a Shopify order, when this order is next updated in Craftybase an adjustment will be applied to the order containing the amount refunded. This will appear in your Order totals area under "Adjustment".

If you have had stock returned to you as part of this refund, we can now see exactly what was returned. This means we will find and cancel the correct order line item returned to you and increase your stock quantity to include the returned item - no more manual adjustments required!

More details about the new Shopify refund handling process can be found here:

How are Shopify Refunds handled?

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